How we manage your personal data

We manage and process your personal data responsibly and in line with existing regulations. The new European Parliament and European Council regulation on data protection and privacy (EU Regulation 2016/679) have brought further requirements to this area. This document seeks to explain how OAKCENT is meeting these new requirements. The most important answers are provided below. If you have further questions, we are here for you at info@oakcent.com.

Who manages my data?

The data controller is the brand OAKCENT and its parent company Princ Parket s.r.o. You can contact the company at info@oakcent.com.

What purposes are the data processed for?

  • Personal data is used only to the extent necessary for the specific purpose. You can also choose to consent to data processing for marketing purposes. Specifically, this includes:
    Newsletter subscription - receiving current and relevant information about OAKCENT's product portfolio updates, sales events, caring for wooden floors, providing broader support. You can revoke the consent at any time in the footer of each newsletter.
    Contact form at the bottom of each page and on the Contact page - used to submit online product inquiries or customer queries. By sending inquiries or queries, you consent to inclusion in the contact database. 

    You can also refuse consent to data processing, either entirely or in specific parts, via email to info@oakcent.com.

In addition to authorized employees of OAKCENT and Princ Parket s.r.o. responsible for project management, production, or product delivery, third parties providing services to us (e.g., carriers) may also have access to the data. We have entered into appropriate contracts with all parties to protect your personal data.

How long is my data stored? 

As long as required by the law. You can contact us anytime to request information, deletion, or correction of inaccurate data. The contact email is info@oakcent.com.

Like the vast majority of websites, we also use cookies on www.oakcent.com. Specifically, we use AdWords, Facebook, Google Analytics, Sklik, Google Tag Manager, Pinterest, and Google Business. In terms of durability, they can be divided into short-term, so-called "session cookies" stored in your browser only until it is closed, and long-term, so-called "persistent cookies," which remain stored on your computer longer (depending on the cookie's settings and the browser) or until you delete them

On www.oakcent.com, you can reject the storage of cookies immediately upon arrival through the pop-up window that appears on the site. You can also work with cookies in your internet browser, which automatically accepts them in the default setting.

Right to access personal data: If you want to know whether brand OAKCENT and Princ Parket s.r.o. process your personal data, you have the right to obtain information about such processing and access your data if applicable. 

Right to rectification of inaccurate or incomplete personal data: If you believe that OAKCENT and Princ Parket s.r.o. process inaccurate personal data or you want to supplement personal data, you have the right to request correction or supplementation of such data.

Right to be erased ("Right to be forgotten"): If you request the erasure of personal data, brand OAKCENT and Princ Parket s.r.o. will evaluate your request and erase your personal data if:
a) personal data is no longer necessary for the purposes for which they were collected or otherwise processed;
b) processing is unlawful;
c) you object to processing, and there are no overriding legitimate grounds for the processing; or
d) legal obligations to process personal data based on EU law or national law have ceased to apply.

Right to restriction of personal data processing: If you request the restriction of personal data processing, OAKCENT and Princ Parket s.r.o. will restrict access to your personal data or perform the necessary processing operations to comply with this right.

Right to Data Portability: You have the right to request that we transfer your automated (electronically processed) personal data to another controller in a structured, commonly used, and machine-readable format. You can exercise this right if Oakcent and Princ Parket s.r.o. process your personal data based on a contract or consent, and if it is technically feasible. However, if exercising this right could adversely affect the rights and freedoms of other individuals, Oakcent and Princ Parket s.r.o. may not be able to fulfill your request.

The right to raise an objection: If you object to data processing, and Oakcent and Princ Parket s.r.o. find your request legitimate, they will promptly cease processing your personal data. If your data is processed for direct marketing purposes, you can object at any time, and your personal data will no longer be used for such purposes.

Right to Contact the Office for Personal Data Protection: You have the right to file a complaint with the supervisory authority – the Office for Personal Data Protection, located at Pplk. Sochora 27, 170 00 Prague 7, Czech Republic.


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